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There are no refunds on opened products or unopened unless a medically proven allergic reaction is determined by a physician. At which time, the product needs to be returned to The Green Room Spa within 15 days of purchase.
There are no refunds on services, unless otherwise determined by Management.
There are no cash/credit back refunds. If Management determines that compensation is appropriate, the Client will receive an in house gift card for an estimated dollar amount.
Service Providers are not permitted to grant refunds at any time.
To avoid a cancellation fee, we require a 24 hour cancellation notice for single service appointments and a 48 hour notice for multiple service appointments or packages
The Green Room Spa
Massillon Road Green, Ohio 44685
Call Toll Free at 866-OHIO-SPA